Privacy Policy
Last Updated: 23rd July 2024
Orion Pay Services Ltd (“we,” “us,” “our,” “Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and interact with our services.
1. Company Information
1.1 Company Name: Orion Pay Services Ltd
1.2 Company Registration Number: 15461671
1.3 Registered Office Address: Suite 413, 3rd and 4th Floor, 84 Salop Street, Wolverhampton, WV3 0SR, United Kingdom.
1.4 Data Controller: For the purposes of the General Data Protection Regulation (GDPR), Orion Pay Services Ltd is the data controller of your personal data.
2. Information We Collect
We may collect and process the following personal data about you:
2.1 Information You Provide to Us
– Contact Information: Name, email address, postal address, phone number, and other contact details.
– Account Information: Information provided when you register for an account, subscribe to our services, or request further services.
– Communication Data: Records of your correspondence with us, including inquiries or support requests.
2.2 Information We Collect Automatically
– Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
– Usage Data: Information about how you use our website, including pages visited, time spent on pages, and other browsing behavior.
2.3 Information from Third Parties
– Third-Party Sources: We may receive information about you from third parties, such as analytics providers, advertising networks, and search information providers.
3. How We Use Your Information
We use your personal data for the following purposes:
3.1 To Provide and Improve Our Services
– To deliver the services you request.
– To manage your account and provide customer support.
– To improve our website, products, and services based on your feedback and usage.
3.2 To Communicate with You
– To send you important updates about your account or services.
– To respond to your inquiries and requests.
– To send you marketing communications, where you have opted-in to receive them.
3.3 To Comply with Legal Obligations
– To comply with legal and regulatory requirements.
– To prevent fraud and enhance security.
3.4 For Analytics and Marketing
– To analyze website traffic and user behavior to improve our services.
– To deliver relevant advertisements to you, where permitted by law.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
4.1 Consent
Where you have given explicit consent to process your personal data for specific purposes, such as marketing communications.
4.2 Contractual Necessity
To fulfill a contract we have with you, or to take steps at your request before entering into a contract.
4.3 Legal Obligation
To comply with a legal obligation to which we are subject.
4.4 Legitimate Interests
Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your rights and interests do not override those interests.
5. Sharing Your Information
We may share your personal data with:
5.1 Service Providers
Third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
5.2 Legal and Regulatory Authorities
When required to comply with legal obligations, we may disclose your information to law enforcement, regulatory authorities, or other relevant parties.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owner.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee the security of your data transmitted to our site.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires, we will securely delete or anonymize your data.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
8.1 Right to Access
You have the right to request access to the personal data we hold about you.
8.2 Right to Rectification
You have the right to request the correction of inaccurate or incomplete data we hold about you.
8.3 Right to Erasure
You have the right to request the deletion of your personal data under certain conditions.
8.4 Right to Restrict Processing
You have the right to request the restriction of processing your personal data under certain circumstances.
8.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have it transferred to another data controller, where technically feasible.
8.6 Right to Object
You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing.
8.7 Right to Withdraw Consent
If you have given consent for the processing of your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided in the “Contact Information” section below.
9. Cookies
Our website uses cookies and similar technologies to enhance your experience, gather information about how the website is used, and support our marketing efforts. You can manage your cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Orion Pay Services Ltd
Suite 413, 3rd and 4th Floor,
84 Salop Street,
Wolverhampton, WV3 0SR,
United Kingdom
Email: Admin@orionpayservices.co.uk
Phone: 01902239034
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By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described.